ABOUT SIMPLY BETTER CARE

Logan Disability Support Services

Registered NDIS Provider team in Logan
NDIS support worker caring for client

Simply Better Care is an NDIS provider in Logan, Queensland. We are committed to providing simply better support services to NDIS participants and maintaining a high level of quality care in every interaction.

 

Quality Care is our commitment to you.

Delivering Quality In-Home Care and NDIS Support

We saw a need for better care for Logan residents who relied on NDIS support, simply so they could live a better life. 

Simply Better Care was established from a desire to deliver quality in-home care services to NDIS participants. We saw a need for better care for Logan residents who relied on NDIS support simply so they could live a more enjoyable and satisfying life. 

 

Our team is experienced in caring for people with physical disability, mental illness and intellectual disability, and have been looking after our clients with brain injury, motor neuron disease, spinal injury, multiple sclerosis, muscular dystrophy, cerebral palsy, epilepsy, dementia, anxiety disorder, and complex behavioural challenges. We have trained Assistant Nurses, Enrolled and Registered Nurses in our team who will listen to you and understand you.

 

Our approach is to plan with you, together as a team, and to do everything exactly the way you prefer, and you are most comfortable with. Our goal is to ensure you receive the better quality care you deserve, simple.

Simply Better Care NDIS Participants on an outing

With a unique team of caring professionals passionate about continuously improving the quality of care, our mission is to empower people who require care and support them to achieve more in their lives.

THE SIMPLY BETTER CARE TEAM
Ahmed Imran - Business Manager

Ahmed Imran 

BUSINESS MANAGER

Ahmed comes from Customer Service and Account Management background. He has an Australian Bachelor and Master Degrees in Technology and is also a qualified Project Management Professional. In Simply Better Care he is the team facilitator, helping his team do their best. He is also leveraging his customer service skills and experience to understand the clients and care needs. He has been helping the team with resourcing, scheduling and co-ordinating the personalised care plans for the clients.  

Xiao - Enrolled Nurse

Xiao

I am an Enrolled Nurse and have worked in a Chinese hospital for 5 years. I have also worked in the mental health area for 3 years which gave me a lot of experience in caring for people with mental health issues. I love caring for and helping people achieve their goals in their daily lives.

Kathleen Simply Better Care team member

Kathleen

Hi my name is Kathleen. I have worked in the aged care industry for 20 years. During that time my clients have become my friends and family.

Erin - Nurse

Erin

I recently graduated with a Diploma of Nursing at the end of 2020 and have been working with Simply Better Care since April 2021. I’ve always had a passion for working in the community and participated in various volunteer opportunities throughout high school. 

Carol - Registered Nurse

Carol

My name is Carol and I am an Australian born Chinese. I became a registered nurse 10 months ago after completing my Bachelor of Nursing degree at QUT. I work as a disability support worker as I enjoy helping and interacting with my clients. At the moment I have 3 clients under my care. I love and enjoy drawing and sewing during my spare time.

Angela - Enrolled Nurse

Angela

I am a third year nursing student from QUT. I was an Enrolled Nurse in Hong Kong where I gained experience in acute hospital and mentally disabled day care. I currently care for two clients with mental health conditions. I also help my sister in law to take care of her kids when she needs to work. I like to spend time my free time with my children and cooking or baking with them.

Farzana - Assistant Nurse

Farzana

Hello! I am an Assistant in Nurse with over a decade of experience caring for the elderly and people with disability. I have been looking after people with Dementia, Brain Injury, Multiple Sclerosis and Autism Spectrum Disorder. I have a young family and in my spare time I love to go on outings with family and friends.

HOW SIMPLY BETTER CARE CAME ABOUT

Logan disability support services delivered by motivated, experienced and passionate care workers.

Simply Better Care identified the demand for care from people who deserve better quality care.

Our Nurse Team Leader, and one of the key personnel in the business, has been working in the industry for over a decade. During this time, she had observed things within the care industry that were concerning her; such as:

 

  • a lack in the quality of care being provided

  • disproportional stress on the workers while delivering services 

  • constantly being under resourced and

  • an exorbitant amount charged to the private care recipients putting them and their families under financial stress. 

 

We noticed a common trend whereby support workers were experiencing low morale as they were rarely recognised for their work. This also reflected on the experience participants were receiving while interacting with their support workers.

 

Simply Better Care recognised this as an opportunity to deliver care for people who deserve better quality care.

We undertook in-depth market research, interviewed support workers and participants to reaffirm there is a huge demand in the industry for personalised, quality care delivered by motivated, experienced, and passionate care workers. 

The major providers are not unaware of this, they just find it difficult to shift their focus from profit generation to being client-centered with quality improvement. 

That is why we have decided to start lean and planned moderate growth. Our core focus is on building the team while maintaining and improving the quality service we are committed to.

 

We believe in the philosophy of a unified, satisfied team comprised of NDIS participants, support workers, and management. 

Through engagement and collaboration we will proactively identify gaps in service delivery, analyse those gaps, implement a remedy and measure their effectiveness.. 

Our Business Manager is from an Account Management and Customer Service background who is working as a team facilitator and care co-ordinator in Simply Better Care. He is leveraging community relationships, growing those relationships through networking and through contribution in the community.

I have met up with several of the staff, and they are all pleasant and very
efficient...  I have absolutely no hesitation in recommending the company
"Simply Better Care".

J. Vickers

GET IN TOUCH

If you are looking for an NDIS provider who delivers Logan disability support sevices by providing you Simply Better Care – contact us today.

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07 3445 5733